Frequently asked questions
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Can I get EUR in Switzerland?
In Switzerland, you can withdraw EUR with the neon card at Postomats and many ATMs. Please note that there is a fee of 5 CHF per withdrawal.
With your neon card, you can withdraw up to 2’000 CHF (or the equivalent in EUR) per day from an ATM. Please note, however, that certain ATMs have their own limit for cash withdrawals, which in most cases is lower than our limit of 2’000 CHF. Accordingly, you may have to make several withdrawals (possibly at different ATMs) for larger amounts, which could result in the fees being incurred several times.