FAQ

Frequently asked questions

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Why is the available balance on the card different than in the app?

For a few transactions, you may not receive a push notification and see the transaction in the app a few days later when it has actually been booked on your card. Therefore, your card balance (which is always up to date) could be lower than what you see in the app. We are working on an optimization so that this no longer happens in the future.


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