Frequently asked questions

The Swiss Financial Market Supervisory Authority (FINMA) defines certain conditions to prevent money laundering and fraud that apply to all Swiss banks. One of these is that the bank has to verify your identity before opening your account. You do this by confirming your personal info via video call or via Photo-ID. neon needs your data to offer you the neon services like analyses and to make your everyday finances easier. neon does not forward or sell your private information to anyone unless you've explicitly agreed to that or we're bound by the law to do so. You can read about all that in detail in our Privacy Policy for the neon app.