Frequently asked questions
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How exactly does the mobile phone insurance work?
Your mobile phone insurance covers you against all possible kinds of damage.Whether your mobile phone accidentally breaks into a thousand pieces while skiing or is snatched from your hand by an unpleasant fellow raver at a festival – we’ve got you covered. Regardless of the value, age or type of device of your mobile phone.
Please note: neon has no authority to make decisions in the event of insurance claims. This is the sole responsibility of the insurance partners. Therefore, please contact the respective partner directly in case of insurance claims.